Need help with HYVE Platform? Our support team is here for you. The fastest way to reach us is by email — we typically respond within 48 hours.
support@hyve.ggHelp with signing in, linking accounts (Google, Twitter, Discord, Reddit), connecting your wallet, or updating your profile.
Questions about shop orders, in-app purchases, refunds, or restoring a purchase on a new device.
Technical issues with games, leaderboard problems, or XP and rewards not appearing correctly.
Request a copy of your data or ask us to delete your account and associated personal data. We process deletion requests within 30 days.
To help us resolve your issue faster, include your username or the email address on your account, the device and OS version you're using, and a description of what happened (screenshots welcome).