# **Privacy Policy for Hyve Games** **Effective Date:** 3/23/26 **Last Updated:** 3/23/26 This Privacy Policy describes how **Hyve** ("we," "our," or "us") handles information collection, usage, disclosure, and protection when you play our games (individually and collectively, the "Games"). Your use of any of our Games indicates your acceptance and understanding of this Privacy Policy. ## **Information We Collect** We gather information through the following methods: ### **Transaction Information** When you complete a purchase, your payment is handled by your platform provider (such as Google Play or the App Store). We do **not** receive or store your complete payment card information. We may obtain transaction confirmations and related metadata (including purchased items, timestamp, and transaction status) to deliver purchased content and facilitate refunds or purchase restoration. ### **Automatically Collected Information** During gameplay, we may automatically gather: * **Gameplay telemetry:** in-game events, play session length, screen navigation, feature engagement, interaction behaviors, and progression data * **Technical diagnostics:** crash reports, error logs, and performance metrics * **Device information:** device type, operating system version, game version, language preference, timezone, network/carrier information, and general device configuration * **Digital identifiers:** Advertising IDs (including Google Advertising ID and IDFA), app instance identifiers, and similar tokens used for advertising analytics, measurement, fraud detection, and core functionality We do not deliberately collect sensitive personal data (including precise location, biometric information, or health data) through our Games. ## **How We Use Information** We utilize collected information to: * Operate and deliver our Games and their functionality * Process, validate, and restore purchases * Display advertisements and track ad effectiveness * Deliver push notifications (when you've opted in) * Evaluate usage patterns, enhance gameplay experience, and create new features * Troubleshoot technical issues, ensure security, and prevent fraud, abuse, and cheating * Meet legal requirements and enforce our terms ## **Advertising** Our Games may display **advertisements**. Third-party advertising partners may serve these ads and collect data including device identifiers, IP addresses, approximate location (inferred from IP), and ad engagement metrics. Based on your location and device preferences, advertisements may be: * **Personalized** (utilizing identifiers and interest profiles), or * **Non-personalized/contextual** You can generally manage or reset ad personalization through your device's system settings. ## **In-Game Purchases** Our Games may offer **in-game purchases**. Your app store platform (such as Google Play or the App Store) handles all payment processing. We do not access your complete payment card details. We may process purchase metadata to: * Unlock purchased content * Verify transactions * Detect and prevent fraud * Support customer service and purchase restoration ## **Push Notifications** When you enable push notifications, we may send you: * Gameplay reminders * Feature updates * Event alerts * Promotional content (where allowed) You may disable push notifications anytime through your device settings. ## **Analytics and Telemetry** We employ analytics and telemetry to understand player behavior, optimize performance, and resolve technical issues. This includes tracking gameplay events, session metrics, and diagnostic information. Third-party analytics and crash reporting services may process this data on our behalf. ## **Information Sharing and Disclosure** We do **not** sell your personal information. We may share information in these circumstances: ### **Service Providers** We may provide information to vendors who deliver services including: * Advertising and performance measurement * Analytics and telemetry * Crash reporting * Infrastructure and hosting * Purchase verification and fraud prevention These providers may only use information to perform services for us. ### **Legal Requirements** We may disclose information when necessary to: * Comply with laws, legal proceedings, or government requests * Protect the rights, safety, and security of our users and others * Prevent fraud, cheating, abuse, or security threats ### **Business Transfers** In the event of a merger, acquisition, reorganization, or asset sale, information may be transferred as part of the transaction. ## **Data Retention** We keep personal information only as long as needed for purposes outlined in this Privacy Policy, including: * Operating our Games * Meeting legal obligations * Ensuring security and preventing fraud * Resolving disputes and enforcing our agreements Retention timeframes vary based on data type and processing purpose. ## **Security** We implement reasonable administrative, technical, and organizational measures to safeguard information. However, no transmission or storage method is entirely secure, and we cannot guarantee complete security. ## **Children's Privacy** Our Games are not intended for children under **13** (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover we have collected such information, we will promptly delete it. ## **International Data Transfers** Your information may be processed in countries outside your residence. Where required, we implement appropriate protections for international transfers, including recognized legal frameworks under applicable law. ## **Policy Updates** We may revise this Privacy Policy periodically. Updates will be reflected in the "Last Updated" date. Continued use of our Games following changes constitutes acceptance of the revised Privacy Policy. ## **Contact Us** If you have questions about this Privacy Policy, please contact us at support@hyve.gg.